01
Build
- Agent builder in one screen
- A roster of named agents
- Reusable call templates
- Versions and replay before you ship
PHONN · AI VOICE + CHAT AGENTS
Phonn AI voice agents that finish the job.
Phonn works inside your systems while the call is running. Nothing is left to type in afterwards.
No setup fee Pay per connected minute Voice + chat
Real Estate / demo call
DemoDEMO CALL · URBAN NEST DEVELOPERS IS A SAMPLE BUILDER, NOT A CUSTOMER
PhonnHi, this is Deepika from Urban Nest Developers. You had shown interest in our Bengaluru residential project. Are you looking around Sarjapur Road, Whitefield or Hebbal?
CustomerSarjapur Road.
PhonnExcellent. Are you looking for a 2 BHK or a 3 BHK in that area?
Customer2 BHK.
Qualified: 2 BHK, Sarjapur Road, self-useBrochure sent on WhatsAppSite visit offered, declinedLead updated in CRM, timeline logged as later
WHAT MAKES IT DIFFERENT
A call should end with the job done
Phonn agents use your real systems during the conversation, so the work is finished before the call ends.
WHAT THE AGENT CAN DO MID-CALL13 actions · one tool library
Orders
- Take an order
- Check stock
- Check order status
Payments
- Send a payment link
- Log a promise to pay
Appointments
- Book a site visit
- Reschedule
CRM
- Update the record
- Log the outcome
Tickets
- Open a ticket
- Escalate
Communication
- Send a WhatsApp message
- Transfer to a person
CONNECTS TO
LeadSquaredSell.DoSalesforce
Zoho CRM
HubSpotFreshsalesDistributor mgmtSFA appsRupyzLoan originationCollectionsPayment links
WhatsAppSMSExotelKnowlarityOzonetelTwilioSIP trunk
Google SheetsCSV uploadWebhooksCustom API
Zoho CRMHubSpotFreshsalesDistributor mgmtSFA appsRupyzLoan originationCollectionsPayment linksWhatsAppSMSExotelKnowlarityOzonetelTwilioSIP trunkGoogle SheetsCSV uploadWebhooksCustom APIWHAT IT REPLACES
You are already paying for these calls
The work is happening today. It is just spread across tools and people that were never built for it.
| Instead of | What it costs you today | With Phonn |
|---|---|---|
| Agency-built voice bots | Six to ten week builds, every change billed | Same-day changes by your own team |
| IVR phone trees | Customers drop off, nothing is captured | A real conversation, typed data out |
| Overflow telecalling seats | Per-seat cost, quality varies by person | Elastic capacity, one consistent script |
| Transcript-only AI tools | Someone still types the data in afterwards | Fields captured during the call |
HOW IT WORKS
One product, four steps
Your ops team runs all four. No prompt engineering, no deploy pipeline, no engineering ticket to change a line of script.
02
Equip
- Knowledge base with citations
- Tool library and field mapping
- Read, write and destructive permissions
- Test each tool before going live
03
Deploy
- One agent for inbound and outbound
- Campaigns from a CSV or your CRM
- Calling hours, retries, concurrency
- Fields to capture on every call
04
Monitor
- A filterable results table
- Recording, transcript and tool log
- Live dashboard by agent
- Flag a call to improve the agent
CONTROL
Guardrails that are rules, not suggestions
The usual objection to voice AI is risk. Phonn answers it in the configuration, not in the pitch.
Per-action permissions
Read, write and destructive are separate switches on every tool. Cancel and refund stay off until someone turns them on.
Intercept guards
If the customer asks for a person, transfer. If a number is on do-not-call, suppress it. If a refund is above your ceiling, escalate. Checked on every turn of the conversation.
Cited answers
Every factual answer names the document it came from, so you can show a customer exactly what they were told.
RESULTS
Business Insights, not a folder of recordings
You choose the fields before the campaign runs, so results arrive as clean data instead of something to mine later.
Example
Sample dataPer 1,000 new enquiries
| Stage | Tool | Count | Conversion from previous stage |
|---|---|---|---|
| Enquiries received | 1000 | Not applicable | |
| Called within a minute | Qualify enquiry | 1000 | 100% |
| Connected | 620 | 62% | |
| Qualified | Qualify enquiry | 240 | 39% |
| Site visit booked | Book site visit | 96 | 40% |
| Visit actually done | Visit reminder | 71 | 74% |
1,900 minutes₹9,500 at ₹5/min₹134 per completed site visit
Fields captured on every call:
IntentOutcomeFollow-up dateAmountRejection reasonSentiment
Illustrative numbers, not customer results. We will show yours from week one.
Something else? Tell us what your calls look like →
FAQ
Questions we get a lot
START A CONVERSATION
See it on your own calls.
Book a 20-minute demo and we will run your use case, or write to us at hello@phonn.ai.