REAL ESTATE

Presales that never sleeps on an enquiry

An enquiry at 10pm gets called at 2pm the next day. By then the buyer has spoken to whoever called first.

Call	Who makes it today	When	With Phonn
First response to a new enquiry	Presales executive	Whenever someone is free	Phonn takes it
Qualification: budget, timeline, configuration	Presales executive	On the first call	Phonn takes it
Site visit booking and reminder	Presales or channel partner	Same day, then day before	Phonn takes it
No-show follow-up	Usually nobody	Same evening	Phonn takes it
Post-visit feedback	Sales manager	24 to 48 hours after	Shared
Negotiation and closing	Sales manager	After the visit	Stays human

NEW LEAD IN CRM

Call in 60sQualifyBook the visitSend pin on WhatsAppRemindRecover no-shows

Works withLeadSquared · Sell.Do · Salesforce · site visit calendar · WhatsApp Business · Exotel

RulesCalls only enquiries that gave consent, do-not-call suppressed, calling hours per campaign, channel partner attribution preserved.

Writes backStage, budget, timeline, configuration, visit slot and outcome, with hot leads transferred to presales.

Who owns thisHead of Presales or Sales Operations, usually sponsored by the CMO who owns the lead budget.

Talk to us about real estate See what this volume costs →

DISTRIBUTION

Every retailer on the beat gets a call

Your field team reaches the outlets it can. The rest of the beat waits another week, and their orders shrink quietly.

Call	Who makes it today	When	With Phonn
Order-day call to the retailer	Field sales or telecaller	Weekly beat day	Phonn takes it
Repeat last order and take the new one	Telecaller	On the call	Phonn takes it
Scheme and new launch announcement	Field sales, on visit	When they get there	Phonn takes it
Outstanding payment reminder	Accounts	Before delivery	Phonn takes it
Complaints and replacements	Sales officer	Ad hoc	Shared
Relationship and credit conversations	Field sales or the owner	Monthly	Stays human

BEAT DAY LIST

Call the retailerRead back last orderTake the new orderOffer the schemeConfirm delivery dayFlag outstanding

Works withDistributor management systems · Rupyz · SFA apps · WhatsApp Business

RulesCalls your registered retailers in business hours, reads the outstanding amount from your ledger rather than guessing.

Writes backOrder lines, scheme accepted or declined, delivery day, payment commitment, and a reason when no order is placed.

Who owns thisHead of Sales or the Regional Sales Manager, with the distributor's owner for the beat itself.

Talk to us about distribution See what this volume costs →

FINANCIAL SERVICES

Fewer missed EMIs, faster onboarding

Most missed EMIs are not refusals. They are customers who would have paid if someone had reminded them three days earlier.

Call	Who makes it today	When	With Phonn
Pre-due EMI reminder	Telecalling team, or nobody	Three days before the due date	Phonn takes it
Payment link and confirmation	Telecalling team	On the call	Phonn takes it
Document follow-up on applications	Credit operations	Until the file is complete	Phonn takes it
Loan lead qualification	Sales team	Before the relationship manager calls	Phonn takes it
Welcome and activation calls	Operations	First week after disbursal	Phonn takes it
Overdue accounts and settlements	Collections team	After the due date	Stays human

DUE-DATE FILE

Call three days earlyConfirm amount and dateSend the payment linkLog the promise to payRemind on the promised dayHand over if unresolved

Works withYour LOS or CRM · collections system · payment links · WhatsApp Business

RulesCalls your own customers inside permitted hours, discusses dues only with the borrower, and hands over to your team as soon as the conversation turns to settlement.

Writes backContact status, promise-to-pay date, amount committed, dispute reason, and a flag on accounts that need a person.

Who owns thisHead of Collections for reminders, Credit Operations for document follow-up, with Compliance consulted before go-live.

Talk to us about financial services See what this volume costs →

HOW TO JUDGE A PILOT

Four numbers, measured against your own last quarter

We have no customer results to show yet, so we would rather agree the scoreboard than borrow someone else's average. Baselines are set in week zero, before the agent makes a call.

Time to first call

Minutes between the enquiry, beat day or due date and the customer picking up.

Connect rate

Share of contacts actually reached, including retries.

Outcomes per 100 calls

Visits booked, orders taken or payments committed, depending on the agent.

Cost per outcome

What each visit, order or payment cost in Phonn minutes.

START A CONVERSATION

See it on your own calls.

Book a 20-minute demo and we will run your use case, or write to us at hello@phonn.ai.

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Built for the calls your business already makes